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What education and or certifications does this groomer have? or are pursing currently?
While grooming isn't necessarily a regulated field requiring a degree to get into... it is a field that allows you to see a wide variety of talents and skills. Since there are no licensing requirements it is imperative that owners take it in their own hands to research who they are trusting their kitty with! 

Some important things to check out/ask your groomer:

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